To make your cross cultural communication as simple as possible, our agents can call your 3rd party. Call charges are included in the price for this service .
Press here for an example
Your issue
You would like to initiate a purchase of a product in Russia, but have some questions about the product and delivery of it. You need to make sure you get to the right department and person who can help you.
Our solution
Chat with one of our operators using their chat window, giving them the number and name of the person you wish to conference with along with your skype address. If you don’t already have skype, please use the download link provided on our website. If your call is for a later time when you will be away from your computer, then please provide our operator with your contact number and the time you wish the call to occur.
Make sure you estimate enough time for your call and buy enough points to cover the call booking and any extra time you might need.
Our operator will then connect with you using skype either instantly or at the prearranged time.
Your agent will ask you to hand the phone over your 3rd party as soon as they under stand what you are trying to organise.
You will be passing the phone backwards and forwards until you are happy you have concluded your negotiations.
Your agent will also remind you around 1 minute before your estimated call time that you will need to use any extra points to continue the conversation.
Once you are happy that you have negotiated everything you needed, just let the agent know.
The final cost of the call, which includes the call charge to your 3rd party, will be deducted off your points.
You only pay for what you used, even if it was lower than your estimate. All extra points will be released back to your available points total for use on any other booking or translation.
You would like to initiate a purchase of a product in Russia, but have some questions about the product and delivery of it. You need to make sure you get to the right department and person who can help you.
Our solution
1 Way Phone Interpreting Service
If you are next to the person you need to understand, simply call us and hand the phone between yourself and your 3rd party.
Press here for an example
Your issue
You have bought property abroad and need to discuss something important with your builder who doesn’t speak English. You have a mobile phone with a local sim.
Our solution
Chat with one of our operators using their chat window, giving them your skype address if the person you wish us to translate to is beside you now. If you don’t already have skype, please use the download link provided on our website. If your call is for a later time when you will be away from your computer, then please provide our operator with your contact number and the time you wish the call to occur.
Make sure you estimate enough time for your call and buy enough points to cover the call booking and any extra time you might need.
Our operator will then connect with you using skype either instantly or at the prearranged time.
Your agent will ask you to hand the phone over your 3rd party as soon as they under stand what you are trying to organise.
You will be passing the phone backwards and forwards until you are happy you have concluded your negotiations.
Your agent will also remind you around 1 minute before your estimated call time that you will need to use any extra points to continue the conversation.
Once you are happy that you have negotiated everything you needed, just let the agent know.
The final cost of the call, which includes the call charge, will be deducted off your points. Our operator will pause the timer should there be any communication problems ensuring you are not charged for any down time
You only pay for what you used, even if it was lower than your estimate. All extra points will be released back to your available points total for use on any other booking or translation.
You have bought property abroad and need to discuss something important with your builder who doesn’t speak English. You have a mobile phone with a local sim.
Our solution
